We will travel again, but it will not be the same. Even if borders reopen, travellers must trust that boarding a plane is safe and that they will be able to enter the destination country. New health safety protocols and systems will need to be in place, and these have yet to be defined. As governments and industry plan for recovery in this new context and adapt to changing traveller behaviour, the use of digital identity and biometrics technologies could restore trust while also ensuring a seamless journey. However, these tools will only be effective if users feel that their data is protected. Privacy, consent and transparent data governance must be at the heart of any technical solution.Here are two key areas of transformation in which digital technologies will shape the future of travel.
Travel will come back after Covid. It will become â€˜touchlessâ€™